Salesforce will launch Einstein AI CRM platform Marc Benioff, CEO of salesforce, told investors on Wednesday that salesforce will show a unique AI CRM platform at the upcoming dreamforce conference, which combines a number of technologies acquired by salesforce in recent years
while announcing the results of the second quarter of fiscal 2017, Benioff also spent a lot of time in the financial report meeting, announcing the upcoming Einstein platform in advance when the average export price remained stable, which will inject perception technology into the customer relationship management tool across salesforce cloud. He also shared some internal details of the two salesforce acquisitions in the quarter and the unsuccessful LinkedIn acquisition
although Einstein brightened people's eyes, the financial outlook released by salesforce disappointed Wall Street, and salesforce's share price also fell by about 8% in after hours trading. As of press time, salesforce shares were about $74
in fact, in the quarter ended July 31, salesforce's performance exceeded investors' expectations, and its revenue increased by 25% year-on-year to $2.04 billion, with non GAAP earnings of 24 cents per share
however, the performance of North America was flat in the quarter, and the revenue in the third quarter is expected to be $2.11 billion to $2.12 billion, lower than investors' expectations
according to Benioff, Einstein platform will change the rules of the game
he said that AI is the next wave in our industry. Salesforce has established a machine learning team, and about 175 data scientists have developed its platform
Eintein's capabilities can be applied to sales, service, marketing and analysis cloud, Benioff said
Benioff said that salesforce's approach to machine intelligence is both programmatic and descriptive, that is, software developers can use this platform, and users without programming skills can also use itthe expanding application in a wide range of demand areas will make Einstein the best AI platform in the industry, Benioff said. Customers will be able to build their own AI applications through Einstein extension and heroku development platform
Einstein will be able to compete with any other platform in the industry with strong capabilities, including Watson of IBM, Benioff told investors
the upcoming AI technology makes us far ahead in the CRM competition again, he said
benioff listed many previous acquisitions, paving the way for Einstein: relate IQ, metamind, implicit, prediction IO and tempo
but he told investors that salesforce had no intention of acquiring more companies when it first entered this fiscal quarter
some major changes in the market overturned the plan, he said
first of all, LinkedIn performed poorly this quarter, and its share price fell sharply, making it a unique strategic asset with affordable prices
salesforce made an invitation, but ultimately lost to Microsoft, which offered a higher price, Benioff said
soon after, a similar situation happened, a company we have been paying attention to for many years. Benioff proposed to the board of directors to acquire demandware, an e-commerce giant
when many enterprise software companies are eager to achieve an annual operating profit ratio of more than $1billion on on a single product, salesforce already has three such products. Demand (which will soon become salesforce, and the General Administration of quality supervision, inspection and Quarantine of the people's Republic of China officially approved the establishment of the national printed circuit board quality supervision and inspection center CE commerce cloud in Tongling) will become salesforce's fourth multi billion dollar cloud, he said
later this summer, Benioff received a message from his friend brettaylor, a former chief technology officer of salesforce and head of Google Maps development
the conversation between the two triggered Taylor's acquisition of quip, which clamped the other end of the sample in my jaw. This company developed a popular word processing mobile device application, and Taylor joined salesforce
Taylor has played the role of technology leader for the company he has dreamed of for many years, Benioff said
therefore, salesforce had no acquisition ambition when it entered the fiscal year, but made two important acquisitions halfway through
some of these acquisitions helped us build CRM today, while others paved the way for our future, Benioff said
these acquired technologies will become the highlights of dreamforce conference. This conference will provide a wave of innovation and announce more new products than ever before, Benioff said
keithblock, President and chief operating officer of salesforce, attributed the great achievements made last quarter to its partners, including ISV and global system integrators. Block said the ecosystem will continue to expand
talking about the disappointing ending of this quarter, block said that salesforce made many adjustments, made adjustments, considered strategies, and tightened its operations
but he told investors that salesforce had no intention of acquiring more companies when it first entered this fiscal quarter
some major changes in the market overturned the plan, he said
first of all, LinkedIn performed poorly this quarter, and its share price fell sharply, making it a unique strategic asset with affordable prices
salesforce made an invitation, but ultimately lost to Microsoft, which offered a higher price, Benioff said
soon after, a similar situation happened, a company we have been paying attention to for many years. Benioff proposed to the board of directors to acquire demandware, an e-commerce giant
when many enterprise software companies are eager to achieve an annual operating profit ratio of more than $1billion on on a single product, salesforce already has three such products. Demandware (which will soon become salesforce commercecloud) will become salesforce's fourth multi billion dollar cloud, he said
later this summer, Benioff received a message from his friend brettaylor, a former chief technology officer of salesforce and head of GoogleMaps development
the conversation between the two triggered Taylor's acquisition of quip, which developed a popular word processing mobile device application, and Taylor's joining salesforce
Taylor has played the role of technology leader for the company he has dreamed of for many years, Benioff said
therefore, salesforce had no acquisition ambition when it entered the fiscal year, but made two important acquisitions halfway through
some of these acquisitions helped us build CRM today, while others paved the way for our future, Benioff said
these acquired technologies will become the highlights of dreamforce conference. This conference will provide a wave of innovation and announce more new products than ever before, Benioff said
Keith block, President and chief operating officer of salesforce, attributed the great achievements made last quarter to its partners, including ISV and global system integrators. Block said the ecosystem will continue to expand
talking about the disappointing ending of this quarter, block said that salesforce made many adjustments, made adjustments, considered strategies, and tightened its operations
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